Any item may be returned within 30 days of the original purchase date, as long as it is undamaged. If any damage has occurred (ie. hole in shirt, bent edges of poster), please report the damage as soon as you receive your item to ensure a smooth return process. Shipping labels will be provided free of charge.

Ohio Department of Natural Resources

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PAYMENTS

Accepts the following payment methods:

Credit Card: Visa, MasterCard and Discover. The total will be charged to your card when the order is shipped.

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RETURN POLICY

Any item may be returned within 30 days of the original purchase date, as long as it is undamaged. If any damage has occurred (ie. hole in shirt, bent edges of poster), please report the damage as soon as you receive your item to ensure a smooth return process. Shipping labels will be provided free of charge.

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Refund policy

Any item may be returned within 30 days of the original purchase date, as long as it is undamaged. If any damage has occurred (ie. hole in shirt, bent edges of poster), please report the damage as soon as you receive your item to ensure a smooth return process. Shipping labels will be provided free of charge.

We want you to be happy with your purchase! We offer one free exchange for any unused shirt or poster within 30 days of the original purchase date. Please allow up to 3-5 business days for your exchange to be processed once your package arrives at our warehouse. Shipping labels will be provided free of charge.

For any return or exchange inquiries, please contact dnrmail@dnr.ohio.gov

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